:root{--md-sys-color-primary: #6750A4;--md-sys-color-on-primary: #FFFFFF;--md-sys-color-primary-container: #EADDFF;--md-sys-color-on-primary-container: #21005D;--md-sys-color-secondary: #625B71;--md-sys-color-on-secondary: #FFFFFF;--md-sys-color-secondary-container: #E8DEF8;--md-sys-color-on-secondary-container: #1D192B;--md-sys-color-tertiary: #7D5260;--md-sys-color-tertiary-container: #FFD8E4;--md-sys-color-on-tertiary-container: #31111D;--md-sys-color-error: #B3261E;--md-sys-color-on-error: #FFFFFF;--md-sys-color-error-container: #F9DEDC;--md-sys-color-on-error-container: #410E0B;--md-sys-color-surface: #FFFBFE;--md-sys-color-on-surface: #1C1B1F;--md-sys-color-surface-variant: #E7E0EC;--md-sys-color-on-surface-variant: #49454F;--md-sys-color-surface-container: #F3EDF7;--md-sys-color-surface-container-high: #ECE6F0;--md-sys-color-surface-container-highest: #E6E0E9;--md-sys-color-surface-dim: #DED8E1;--md-sys-color-outline: #79747E;--md-sys-color-outline-variant: #CAC4D0;--md-sys-color-background: #FFFBFE;--md-sys-color-on-background: #1C1B1F;--color-status-open: #0077B6;--color-status-in-progress: #9C27B0;--color-status-waiting: #F4A261;--color-status-resolved: #2DC653;--color-status-closed: #79747E;--color-priority-low: #2DC653;--color-priority-medium: #0077B6;--color-priority-high: #F4A261;--color-priority-critical: #B3261E;--nav-width: 260px;--nav-collapsed-width: 72px;--topbar-height: 64px;--content-max-width: 1200px;--border-radius-sm: 8px;--border-radius-md: 12px;--border-radius-lg: 16px;--border-radius-xl: 28px;--elevation-1: 0 1px 2px rgba(0,0,0,.08), 0 1px 3px 1px rgba(0,0,0,.06);--elevation-2: 0 1px 2px rgba(0,0,0,.1), 0 2px 6px 2px rgba(0,0,0,.08);--elevation-3: 0 4px 8px 3px rgba(0,0,0,.08), 0 1px 3px rgba(0,0,0,.1);--font-display: "Google Sans", "Roboto", sans-serif;--font-body: "Roboto", sans-serif;--font-mono: "Google Sans Mono", "Courier New", monospace;--transition-fast: .15s cubic-bezier(.2, 0, 0, 1);--transition-standard: .3s cubic-bezier(.2, 0, 0, 1)}@media (prefers-color-scheme: dark){:root{--md-sys-color-primary: #D0BCFF;--md-sys-color-on-primary: #381E72;--md-sys-color-primary-container: #4F378B;--md-sys-color-on-primary-container: #EADDFF;--md-sys-color-secondary: #CCC2DC;--md-sys-color-on-secondary: #332D41;--md-sys-color-secondary-container: #4A4458;--md-sys-color-on-secondary-container: #E8DEF8;--md-sys-color-tertiary: #EFB8C8;--md-sys-color-tertiary-container: #633B48;--md-sys-color-on-tertiary-container: #FFD8E4;--md-sys-color-error: #F2B8B5;--md-sys-color-on-error: #601410;--md-sys-color-error-container: #8C1D18;--md-sys-color-on-error-container: #F9DEDC;--md-sys-color-surface: #141218;--md-sys-color-on-surface: #E6E0E9;--md-sys-color-surface-variant: #49454F;--md-sys-color-on-surface-variant: #CAC4D0;--md-sys-color-surface-container: #211F26;--md-sys-color-surface-container-high: #2B2930;--md-sys-color-surface-container-highest: #36343B;--md-sys-color-surface-dim: #141218;--md-sys-color-outline: #938F99;--md-sys-color-outline-variant: #49454F;--md-sys-color-background: #141218;--md-sys-color-on-background: #E6E0E9;--color-status-open: #74C0FC;--color-status-in-progress: #CE93D8;--color-status-waiting: #F4A261;--color-status-resolved: #69DB7C;--color-status-closed: #CAC4D0;--elevation-1: 0 1px 2px rgba(0,0,0,.4), 0 1px 3px 1px rgba(0,0,0,.3);--elevation-2: 0 1px 2px rgba(0,0,0,.4), 0 2px 6px 2px rgba(0,0,0,.3);--elevation-3: 0 4px 8px 3px rgba(0,0,0,.3), 0 1px 3px rgba(0,0,0,.4)}}*,*:before,*:after{box-sizing:border-box;margin:0;padding:0}html{font-size:16px;scroll-behavior:smooth}body{font-family:var(--font-body);background:var(--md-sys-color-background);color:var(--md-sys-color-on-background);line-height:1.5;min-height:100vh;overflow-x:hidden;-webkit-font-smoothing:antialiased}a{color:var(--md-sys-color-primary);text-decoration:none}a:hover{text-decoration:underline}.display-large{font-family:var(--font-display);font-size:3.562rem;font-weight:400;line-height:1.12;letter-spacing:-.25px}.display-medium{font-family:var(--font-display);font-size:2.813rem;font-weight:400;line-height:1.16}.display-small{font-family:var(--font-display);font-size:2.25rem;font-weight:400;line-height:1.22}.headline-large{font-family:var(--font-display);font-size:2rem;font-weight:400;line-height:1.25}.headline-medium{font-family:var(--font-display);font-size:1.75rem;font-weight:400;line-height:1.29}.headline-small{font-family:var(--font-display);font-size:1.5rem;font-weight:400;line-height:1.33}.title-large{font-family:var(--font-display);font-size:1.375rem;font-weight:400;line-height:1.27}.title-medium{font-family:var(--font-display);font-size:1rem;font-weight:500;line-height:1.5;letter-spacing:.15px}.title-small{font-family:var(--font-display);font-size:.875rem;font-weight:500;line-height:1.43;letter-spacing:.1px}.body-large{font-size:1rem;font-weight:400;line-height:1.5;letter-spacing:.5px}.body-medium{font-size:.875rem;font-weight:400;line-height:1.43;letter-spacing:.25px}.body-small{font-size:.75rem;font-weight:400;line-height:1.33;letter-spacing:.4px}.label-large{font-size:.875rem;font-weight:500;line-height:1.43;letter-spacing:.1px}.label-medium{font-size:.75rem;font-weight:500;line-height:1.33;letter-spacing:.5px}.label-small{font-size:.6875rem;font-weight:500;line-height:1.45;letter-spacing:.5px}#app{display:flex;flex-direction:column;min-height:100vh}.app-layout{display:flex;min-height:100vh}.nav-drawer{width:var(--nav-width);min-height:100vh;background:var(--md-sys-color-surface-container);display:flex;flex-direction:column;padding:12px 0;position:fixed;left:0;top:0;bottom:0;z-index:100;transition:width var(--transition-standard);overflow:hidden}.nav-header{display:flex;align-items:center;gap:12px;padding:16px 20px;margin-bottom:4px}.nav-logo{width:40px;height:40px;background:var(--md-sys-color-primary);border-radius:var(--border-radius-md);display:flex;align-items:center;justify-content:center;flex-shrink:0}.nav-logo .material-icons-round{color:var(--md-sys-color-on-primary);font-size:20px}.nav-title{font-family:var(--font-display);font-size:1.25rem;font-weight:600;color:var(--md-sys-color-on-surface);white-space:nowrap}.nav-section-title{font-size:.6875rem;font-weight:500;letter-spacing:.8px;text-transform:uppercase;color:var(--md-sys-color-on-surface-variant);padding:8px 20px 4px;white-space:nowrap}.nav-item{display:flex;align-items:center;gap:12px;padding:0 12px;height:56px;margin:2px 8px;border-radius:var(--border-radius-xl);cursor:pointer;transition:background var(--transition-fast);position:relative;text-decoration:none;color:var(--md-sys-color-on-surface-variant);white-space:nowrap}.nav-item:hover{background:color-mix(in srgb,var(--md-sys-color-on-surface) 8%,transparent);text-decoration:none}.nav-item.active{background:var(--md-sys-color-secondary-container);color:var(--md-sys-color-on-secondary-container)}.nav-item .material-icons-round{font-size:24px;flex-shrink:0}.nav-item-label{font-size:.875rem;font-weight:500}.nav-badge{margin-left:auto;background:var(--md-sys-color-error);color:var(--md-sys-color-on-error);font-size:.6875rem;font-weight:700;padding:2px 7px;border-radius:100px;min-width:20px;text-align:center}.nav-divider{height:1px;background:var(--md-sys-color-outline-variant);margin:8px 20px}.nav-user{margin-top:auto;padding:12px 16px;display:flex;align-items:center;gap:12px;border-top:1px solid var(--md-sys-color-outline-variant)}.avatar{width:36px;height:36px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:.875rem;font-weight:600;color:#fff;flex-shrink:0;font-family:var(--font-display)}.nav-user-info{flex:1;min-width:0}.nav-user-name{font-size:.875rem;font-weight:500;color:var(--md-sys-color-on-surface);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.nav-user-role{font-size:.75rem;color:var(--md-sys-color-on-surface-variant);text-transform:capitalize}.main-content{margin-left:var(--nav-width);flex:1;min-height:100vh;display:flex;flex-direction:column}.topbar{height:var(--topbar-height);display:flex;align-items:center;padding:0 24px;gap:16px;background:var(--md-sys-color-surface);border-bottom:1px solid var(--md-sys-color-outline-variant);position:sticky;top:0;z-index:50}.topbar-title{font-family:var(--font-display);font-size:1.375rem;font-weight:400;color:var(--md-sys-color-on-surface);flex:1}.page-content{flex:1;padding:24px;max-width:var(--content-max-width);width:100%;margin:0 auto}.card{background:var(--md-sys-color-surface-container);border-radius:var(--border-radius-lg);padding:20px;box-shadow:var(--elevation-1)}.card-elevated{background:var(--md-sys-color-surface);box-shadow:var(--elevation-2)}.card-outlined{background:var(--md-sys-color-surface);border:1px solid var(--md-sys-color-outline-variant);box-shadow:none}.card-header{display:flex;align-items:center;justify-content:space-between;margin-bottom:16px}.card-title{font-family:var(--font-display);font-size:1rem;font-weight:500;color:var(--md-sys-color-on-surface)}.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;padding:10px 24px;border:none;border-radius:100px;font-family:var(--font-body);font-size:.875rem;font-weight:500;letter-spacing:.1px;cursor:pointer;transition:all var(--transition-fast);white-space:nowrap;min-height:40px;text-decoration:none}.btn:disabled{opacity:.38;cursor:not-allowed;pointer-events:none}.btn .material-icons-round{font-size:18px}.btn-filled{background:var(--md-sys-color-primary);color:var(--md-sys-color-on-primary)}.btn-filled:hover{box-shadow:var(--elevation-2);background:color-mix(in srgb,var(--md-sys-color-primary) 92%,white)}.btn-tonal{background:var(--md-sys-color-secondary-container);color:var(--md-sys-color-on-secondary-container)}.btn-tonal:hover{box-shadow:var(--elevation-1);background:color-mix(in srgb,var(--md-sys-color-secondary-container) 92%,var(--md-sys-color-on-secondary-container))}.btn-outlined{background:transparent;color:var(--md-sys-color-primary);border:1px solid var(--md-sys-color-outline)}.btn-outlined:hover{background:color-mix(in srgb,var(--md-sys-color-primary) 8%,transparent)}.btn-text{background:transparent;color:var(--md-sys-color-primary);padding:10px 12px}.btn-text:hover{background:color-mix(in srgb,var(--md-sys-color-primary) 8%,transparent)}.btn-error{background:var(--md-sys-color-error);color:var(--md-sys-color-on-error)}.btn-error:hover{box-shadow:var(--elevation-2)}.btn-icon{width:40px;height:40px;padding:0;border-radius:50%;background:transparent;color:var(--md-sys-color-on-surface-variant)}.btn-icon:hover{background:color-mix(in srgb,var(--md-sys-color-on-surface) 8%,transparent)}.btn-icon .material-icons-round{font-size:22px}.btn-sm{padding:6px 16px;font-size:.8125rem;min-height:32px}.btn-sm .material-icons-round{font-size:16px}.fab{position:fixed;bottom:24px;right:24px;display:flex;align-items:center;gap:12px;padding:16px 20px;background:var(--md-sys-color-primary-container);color:var(--md-sys-color-on-primary-container);border:none;border-radius:var(--border-radius-lg);font-family:var(--font-display);font-size:.875rem;font-weight:500;cursor:pointer;box-shadow:var(--elevation-3);transition:all var(--transition-fast);z-index:200}.fab:hover{box-shadow:var(--elevation-3),0 0 0 1px var(--md-sys-color-outline-variant)}.fab .material-icons-round{font-size:24px}.form-group{display:flex;flex-direction:column;gap:4px;margin-bottom:16px}.form-label{font-size:.75rem;font-weight:500;color:var(--md-sys-color-primary);letter-spacing:.4px}.form-field{background:var(--md-sys-color-surface-container-highest);border:none;border-bottom:2px solid var(--md-sys-color-outline-variant);border-radius:var(--border-radius-sm) var(--border-radius-sm) 0 0;padding:12px 16px;font-family:var(--font-body);font-size:1rem;color:var(--md-sys-color-on-surface);width:100%;transition:border-color var(--transition-fast);outline:none}.form-field:focus{border-bottom-color:var(--md-sys-color-primary)}.form-field::placeholder{color:var(--md-sys-color-on-surface-variant)}textarea.form-field{min-height:100px;resize:vertical;line-height:1.5}.message-text img,.article-body img,.md-img{max-width:100%;border-radius:var(--border-radius-sm);margin:6px 0;display:block}select.form-field{cursor:pointer;-webkit-appearance:none;-moz-appearance:none;appearance:none;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='%2349454F'%3E%3Cpath d='M7 10l5 5 5-5z'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right 12px center;padding-right:40px}.form-helper{font-size:.75rem;color:var(--md-sys-color-on-surface-variant);margin-top:4px}.form-error-text{font-size:.75rem;color:var(--md-sys-color-error);margin-top:4px}.form-row{display:grid;grid-template-columns:1fr 1fr;gap:16px}.chip{display:inline-flex;align-items:center;gap:4px;padding:4px 12px;border-radius:8px;font-size:.75rem;font-weight:500;letter-spacing:.3px;white-space:nowrap}.chip-status-open{background:color-mix(in srgb,var(--color-status-open) 15%,transparent);color:var(--color-status-open)}.chip-status-in_progress{background:color-mix(in srgb,var(--color-status-in-progress) 15%,transparent);color:var(--color-status-in-progress)}.chip-status-waiting{background:color-mix(in srgb,var(--color-status-waiting) 20%,transparent);color:var(--color-status-waiting)}.chip-status-resolved{background:color-mix(in srgb,var(--color-status-resolved) 15%,transparent);color:var(--color-status-resolved)}.chip-status-closed{background:color-mix(in srgb,var(--color-status-closed) 20%,transparent);color:var(--color-status-closed)}.chip-priority-low{background:color-mix(in srgb,var(--color-priority-low) 15%,transparent);color:var(--color-priority-low)}.chip-priority-medium{background:color-mix(in srgb,var(--color-priority-medium) 15%,transparent);color:var(--color-priority-medium)}.chip-priority-high{background:color-mix(in srgb,var(--color-priority-high) 20%,transparent);color:var(--color-priority-high)}.chip-priority-critical{background:color-mix(in srgb,var(--color-priority-critical) 15%,transparent);color:var(--color-priority-critical)}.table-container{overflow-x:auto;border-radius:var(--border-radius-md);box-shadow:var(--elevation-1)}table{width:100%;border-collapse:collapse;background:var(--md-sys-color-surface)}th{background:var(--md-sys-color-surface-container);padding:12px 16px;text-align:left;font-size:.75rem;font-weight:500;color:var(--md-sys-color-on-surface-variant);letter-spacing:.5px;text-transform:uppercase;white-space:nowrap;border-bottom:1px solid var(--md-sys-color-outline-variant)}th.sortable{cursor:pointer;-webkit-user-select:none;user-select:none}th.sortable:hover{background:var(--md-sys-color-surface-container-high)}td{padding:12px 16px;font-size:.875rem;color:var(--md-sys-color-on-surface);border-bottom:1px solid var(--md-sys-color-outline-variant)}tr:last-child td{border-bottom:none}tr:hover td{background:color-mix(in srgb,var(--md-sys-color-on-surface) 4%,transparent);cursor:pointer}.modal-overlay{position:fixed;top:0;right:0;bottom:0;left:0;background:#00000080;display:flex;align-items:center;justify-content:center;z-index:1000;padding:24px;-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);animation:fadeIn .15s ease}@keyframes fadeIn{0%{opacity:0}to{opacity:1}}@keyframes slideUp{0%{transform:translateY(20px);opacity:0}to{transform:translateY(0);opacity:1}}.modal{background:var(--md-sys-color-surface-container-high);border-radius:var(--border-radius-xl);padding:24px;width:100%;max-width:560px;max-height:90vh;overflow-y:auto;box-shadow:var(--elevation-3);animation:slideUp .2s cubic-bezier(.2,0,0,1)}.modal-large{max-width:800px}.modal-xl{max-width:1000px}.modal-header{display:flex;align-items:center;justify-content:space-between;margin-bottom:20px}.modal-title{font-family:var(--font-display);font-size:1.375rem;font-weight:400;color:var(--md-sys-color-on-surface)}.modal-actions{display:flex;gap:8px;justify-content:flex-end;margin-top:24px;padding-top:16px;border-top:1px solid var(--md-sys-color-outline-variant)}.snackbar{position:fixed;bottom:24px;left:50%;transform:translate(-50%) translateY(100px);background:var(--md-sys-color-on-surface);color:var(--md-sys-color-surface);padding:12px 20px;border-radius:var(--border-radius-sm);font-size:.875rem;font-weight:500;z-index:2000;box-shadow:var(--elevation-3);transition:transform .3s cubic-bezier(.2,0,0,1);max-width:480px;text-align:center;white-space:nowrap}.snackbar.show{transform:translate(-50%) translateY(0)}.snackbar.success{background:#2dc653;color:#fff}.snackbar.error{background:var(--md-sys-color-error);color:var(--md-sys-color-on-error)}.stats-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(160px,1fr));gap:16px;margin-bottom:24px}.stat-card{background:var(--md-sys-color-surface-container);border-radius:var(--border-radius-lg);padding:20px;display:flex;flex-direction:column;gap:8px}.stat-card-icon{width:40px;height:40px;border-radius:var(--border-radius-md);display:flex;align-items:center;justify-content:center}.stat-value{font-family:var(--font-display);font-size:2rem;font-weight:500;color:var(--md-sys-color-on-surface);line-height:1}.stat-label{font-size:.75rem;color:var(--md-sys-color-on-surface-variant);letter-spacing:.4px}.charts-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px;margin-bottom:24px}.chart-card{background:var(--md-sys-color-surface-container);border-radius:var(--border-radius-lg);padding:20px}.chart-title{font-family:var(--font-display);font-size:.875rem;font-weight:500;color:var(--md-sys-color-on-surface-variant);letter-spacing:.1px;margin-bottom:16px}.ticket-detail-grid{display:grid;grid-template-columns:1fr 340px;gap:24px;align-items:start}.messages-container{display:flex;flex-direction:column;gap:12px;margin-bottom:16px;max-height:400px;overflow-y:auto;padding-right:4px}.message-bubble{display:flex;gap:12px;align-items:flex-start}.message-bubble.own{flex-direction:row-reverse}.message-content{background:var(--md-sys-color-surface-container-high);border-radius:var(--border-radius-md);padding:12px 16px;max-width:75%}.message-bubble.own .message-content{background:var(--md-sys-color-primary-container);color:var(--md-sys-color-on-primary-container)}.message-bubble.internal .message-content{background:color-mix(in srgb,var(--md-sys-color-tertiary-container) 60%,transparent);border:1px dashed var(--md-sys-color-outline-variant)}.message-author{font-size:.75rem;font-weight:500;margin-bottom:4px}.message-time{font-size:.6875rem;color:var(--md-sys-color-on-surface-variant);margin-top:4px}.message-text{font-size:.875rem;white-space:pre-wrap;word-break:break-word}.filter-bar{display:flex;gap:12px;flex-wrap:wrap;align-items:center;margin-bottom:20px;background:var(--md-sys-color-surface-container);padding:16px;border-radius:var(--border-radius-lg)}.search-field{flex:1;min-width:200px;display:flex;align-items:center;background:var(--md-sys-color-surface);border:1px solid var(--md-sys-color-outline-variant);border-radius:100px;padding:0 16px;gap:8px}.search-field .material-icons-round{color:var(--md-sys-color-on-surface-variant);font-size:20px}.search-field input{border:none;outline:none;background:transparent;font-size:.875rem;color:var(--md-sys-color-on-surface);padding:10px 0;width:100%;font-family:var(--font-body)}.search-field input::placeholder{color:var(--md-sys-color-on-surface-variant)}.filter-select{padding:8px 32px 8px 12px;background:var(--md-sys-color-surface);border:1px solid var(--md-sys-color-outline-variant);border-radius:100px;font-size:.8125rem;color:var(--md-sys-color-on-surface);font-family:var(--font-body);cursor:pointer;-webkit-appearance:none;-moz-appearance:none;appearance:none;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='%2349454F'%3E%3Cpath d='M7 10l5 5 5-5z'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right 8px center;outline:none}.filter-select:focus{border-color:var(--md-sys-color-primary)}.empty-state{text-align:center;padding:64px 24px;color:var(--md-sys-color-on-surface-variant)}.empty-state .material-icons-round{font-size:64px;opacity:.4;display:block;margin-bottom:16px}.empty-state-title{font-family:var(--font-display);font-size:1.375rem;font-weight:400;color:var(--md-sys-color-on-surface);margin-bottom:8px}.tabs{display:flex;border-bottom:1px solid var(--md-sys-color-outline-variant);margin-bottom:24px;gap:0}.tab{display:flex;align-items:center;gap:8px;padding:14px 20px;font-size:.875rem;font-weight:500;color:var(--md-sys-color-on-surface-variant);cursor:pointer;border-bottom:2px solid transparent;transition:all var(--transition-fast);white-space:nowrap}.tab:hover{color:var(--md-sys-color-on-surface)}.tab.active{color:var(--md-sys-color-primary);border-bottom-color:var(--md-sys-color-primary)}.login-page{min-height:100vh;display:flex;align-items:center;justify-content:center;background:var(--md-sys-color-background);padding:24px}.login-card{width:100%;max-width:440px;background:var(--md-sys-color-surface-container);border-radius:var(--border-radius-xl);padding:40px;box-shadow:var(--elevation-3)}.login-logo{display:flex;align-items:center;gap:12px;margin-bottom:32px}.login-logo-icon{width:48px;height:48px;background:var(--md-sys-color-primary);border-radius:var(--border-radius-md);display:flex;align-items:center;justify-content:center}.login-logo-icon .material-icons-round{color:#fff;font-size:26px}.login-logo-text{font-family:var(--font-display);font-size:1.5rem;font-weight:600;color:var(--md-sys-color-on-surface)}.login-subtitle{font-size:.875rem;color:var(--md-sys-color-on-surface-variant);margin-bottom:32px}.priority-dot{width:8px;height:8px;border-radius:50%;flex-shrink:0}.priority-dot.low{background:var(--color-priority-low)}.priority-dot.medium{background:var(--color-priority-medium)}.priority-dot.high{background:var(--color-priority-high)}.priority-dot.critical{background:var(--color-priority-critical)}.history-item{display:flex;gap:8px;padding:8px 0;border-bottom:1px solid var(--md-sys-color-outline-variant);font-size:.8125rem;color:var(--md-sys-color-on-surface-variant)}.history-item:last-child{border-bottom:none}.md-content h1,.md-content h2,.md-content h3{font-family:var(--font-display);color:var(--md-sys-color-on-surface);margin:16px 0 8px}.md-content p{margin-bottom:12px;font-size:.9375rem}.md-content ul,.md-content ol{padding-left:24px;margin-bottom:12px}.md-content li{margin-bottom:4px;font-size:.9375rem}.md-content code{font-family:var(--font-mono);background:var(--md-sys-color-surface-container-highest);padding:2px 6px;border-radius:4px;font-size:.875em}.md-content pre{background:var(--md-sys-color-surface-container-highest);padding:16px;border-radius:var(--border-radius-md);overflow-x:auto;margin-bottom:12px}::-webkit-scrollbar{width:6px;height:6px}::-webkit-scrollbar-track{background:transparent}::-webkit-scrollbar-thumb{background:var(--md-sys-color-outline-variant);border-radius:3px}::-webkit-scrollbar-thumb:hover{background:var(--md-sys-color-outline)}.nav-hamburger{display:none;position:fixed;top:12px;left:12px;z-index:200;width:44px;height:44px;border-radius:var(--border-radius-md);background:var(--md-sys-color-surface-container-high);border:1px solid var(--md-sys-color-outline-variant);cursor:pointer;align-items:center;justify-content:center;box-shadow:var(--elevation-2)}.nav-hamburger .material-icons-round{font-size:24px;color:var(--md-sys-color-on-surface)}.nav-backdrop{display:none;position:fixed;top:0;right:0;bottom:0;left:0;background:#0006;z-index:90;opacity:0;transition:opacity var(--transition-standard)}.nav-backdrop.open{opacity:1}@media (max-width: 768px){.nav-hamburger{display:flex}.nav-backdrop{display:block;pointer-events:none}.nav-backdrop.open{pointer-events:auto}.nav-drawer{transform:translate(-100%);transition:transform var(--transition-standard);z-index:150;width:var(--nav-width);box-shadow:var(--elevation-3)}.nav-drawer.open{transform:translate(0)}.nav-drawer.open .nav-title,.nav-drawer.open .nav-item-label,.nav-drawer.open .nav-section-title,.nav-drawer.open .nav-badge,.nav-drawer.open .nav-user-info{display:block}.main-content{margin-left:0}.topbar{padding-left:64px}.ticket-detail-grid,.charts-grid,.form-row{grid-template-columns:1fr}.page-content{padding:16px}.table-container{overflow-x:auto;-webkit-overflow-scrolling:touch}.table-container table{min-width:600px}.stats-grid{grid-template-columns:repeat(2,1fr)}.modal,.modal-large,.modal-xl{width:95vw!important;max-width:95vw!important;max-height:90vh}.login-card{margin:16px;width:calc(100% - 32px)!important;max-width:100%!important}.filter-bar{flex-direction:column;gap:8px}.filter-bar .search-field{width:100%}.bulk-bar{flex-wrap:wrap;gap:8px}}@media (max-width: 480px){.stats-grid{grid-template-columns:1fr}.topbar-title{font-size:1rem}.page-content{padding:12px}}